A $70 dispute got weird fast

I bought Omi hardware after reading Omi’s prices and free-use promises. Before the device arrived, the app showed a much higher yearly price.

I wanted the deal I was sold.

I asked Omi to honor the price and minutes I had seen. Instead, Omi refunded all $203.99. It told me I could return the device for free when it arrived or throw it away.

That struck me as absurd. Omi chose to cancel the whole sale instead of covering a first-year price gap of about $70. That is my opinion about what happened. I do not know why Omi made that choice.

Then I saw the bigger problem. Omi saves conversations, tasks, summaries, and memories. If its leaders can change the price after that saved history becomes useful, every owner has a reason to care.

So I built this site. Other buyers may have seen the same promises and then faced a surprise when they tried to use the device. Their stories should not disappear inside separate support inboxes.

The rules are simple.

Show the source whenever I can.
Say clearly when I am sharing a memory or opinion.
Publish Omi’s explanation, even when I disagree with it.
Remove private information before a file goes online.
Correct the site if better proof shows I was wrong.

This site is not Omi.

I run this site myself. Omi and Based Hardware, Inc. do not run, approve, or control it. The name omi.wtf is my comment as an unhappy customer who kept the paperwork.